Complete society operations
Every module your committee, security team, residents and owners need: gate logs, billing, bank reconciliation, a WhatsApp assistant, complaints, notices and more in one secure platform.
Tablet-friendly gate operations
Guards log every visitor with photo capture, flat lookup and delivery alerts. Supervisors monitor gate activity in real time. Residents pre-authorize visitors and get an instant notification when someone arrives.
- ✓ Visitor entry and exit logs with timestamps and photos
- ✓ Pre-authorized visitors: residents approve before arrival
- ✓ Frequent visitor passes for domestic help, drivers and regular guests
- ✓ Delivery notifications: residents mark parcels collected from the gate
- ✓ Resident lookup by flat number for quick verification
- ✓ Guard attendance tracked automatically on sign-in
- ✓ Supervisor gate monitor dashboard
Automated billing and a clear picture of the money
Maintenance bills are generated for every flat each month. Residents pay by UPI screenshot or cash, you approve, and receipts follow. A Money overview shows where the society stands.
- ✓ Bills generated for every flat each month, on the day you choose
- ✓ Residents submit UPI or cash payments for your approval; payments you record yourself are approved on the spot
- ✓ Part payments, advance credit and opening balances are applied in one fixed, fair order: oldest bill first
- ✓ PDF receipts and a full statement for every flat
- ✓ Expense register with categories, receipts and an audit trail
- ✓ Money overview: bank and cash balance, collection rate, income vs expenses and the units owing the most
Make the register agree with the bank
Upload your bank statement (PDF) and MySociety lines it up against your register for each month, so the register's bank balance equals the bank's. You decide every change, and every change can be undone. Nothing is ever sent to residents while you reconcile.
- ✓ Reads the PDF and checks that its lines add up to the closing balance before using it
- ✓ Matches payments by reference, name, unit and amount, and shows why each pair was made
- ✓ Learns the names you teach it, month after month, and forgets them when you say so
- ✓ Books bank charges, interest and donations with one button
- ✓ Spots an entry made twice and merges it without losing the payment screenshot
- ✓ Built and tested with Canara Bank PDF statements; other banks on request
Answers for residents and owners, on WhatsApp
Residents and owners message your society's WhatsApp number and get answers straight away, in Hindi or English. There is nothing to install and no password to remember.
- ✓ Dues and payment history of their own flat only
- ✓ Receipts and the full statement as a PDF
- ✓ Pay by screenshot: the amount and reference are read from the picture and sent to you for approval
- ✓ Raise a complaint with a photo and follow its status
- ✓ Notices, staff contacts and vehicle search (owner and flat only)
- ✓ Owners of rented flats are recognised by their saved number and see their own flat
- ✓ New residents can register in the chat for you to approve
- ✓ Admins see every chat and can reply from the admin panel, marked as a reply from the admin
Resident portal and self-service
Residents get a mobile-friendly web portal (installable as an app) and an Android app for bills, gate history, complaints, notices, documents and their profile, with notification preferences for push, email and WhatsApp.
- ✓ Dashboard with bills, visitors, notices and quick actions
- ✓ Maintenance bills: view, pay and download receipts
- ✓ Complaint tracking with categories and status updates
- ✓ Society notices and shared documents
- ✓ Gate history: visitors, deliveries and frequent passes
- ✓ Family members, vehicles and emergency contacts
- ✓ Notification preferences: push, email and WhatsApp for each kind of message
One admin panel for the whole committee
Committees manage flats, residents, staff, billing, complaints, notices, documents and settings from one admin panel, with role-based access and a full audit log of every action.
- ✓ Flat and resident management with owner and tenant roles
- ✓ Staff accounts and the staff directory
- ✓ Maintenance bill generation and payment approvals
- ✓ Complaint assignment and resolution workflow
- ✓ Notices and broadcasts with multi-channel delivery
- ✓ Society document library with storage limits
- ✓ Audit log: who did what, and when
- ✓ Society settings: branding, billing day, payment details and default channels
- ✓ Saved views and CSV export on every list
- ✓ Your subscription days and invoices on the dashboard
Hindi & English interface
MySociety is built for India. Committees, guards, supervisors, and residents can use the platform in Hindi or English — including this website, the resident portal, and the security portal.
- ✓ Website in Hindi and English with a header language switcher
- ✓ Resident portal fully translated — bills, gate history, complaints, profile
- ✓ Guard and supervisor portals in Hindi and English
- ✓ Language preference saved in your browser session
- ✓ More Indian languages planned as societies grow
Every module included
One subscription covers the full platform — no per-module upsells or per-resident fees.
Gate entry & exit
Photo logs, delivery alerts, frequent visitors
Maintenance billing
Monthly bills, UPI/cash, PDF receipts
Bank reconciliation
Match the bank statement to your register
Money overview
Balances, collection and who owes the most
Society expenses
Categories, receipts and an audit trail
Complaints
Categories, assignments, resolution tracking
Notices & broadcasts
Push, email and WhatsApp delivery
WhatsApp assistant
Dues, receipts and complaints in chat
Documents
Society files with a storage quota
Staff directory
Guards, supervisors and society staff
Resident app
Installable web app and Android app
Hindi & English
Website and all portals
Reach residents on every channel
Residents choose how they want to be notified. Society admins send notices once — MySociety delivers via web push, email, and WhatsApp based on each resident's preferences.
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Web push (PWA)
Instant alerts on phone — visitor at gate, new notice, bill due, complaint update
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Email
Reliable delivery for notices, bills, and account updates
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WhatsApp
High open rates for gate alerts, OTP, and society announcements
Example alerts
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Visitor at gate
2 min agoRajesh Kumar for Flat B-402 · Approve or deny
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Maintenance bill due
1 hour agoJune 2026 · ₹4,500 · Due in 5 days
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New society notice
TodayWater supply maintenance — Block A & B
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Complaint updated
YesterdayYour water leakage ticket is in progress
Built for every role
Dedicated portals for residents, guards, supervisors, and society admins — each with the tools they need.
Residents
Resident appPay maintenance bills, raise complaints, approve visitors, and manage your flat profile from phone or browser.
Society admin
CommitteeManage flats, residents, billing, complaints, notices, expenses, and society settings from the admin panel.
Security guard
Gate tabletTablet-friendly gate entry with photo capture, visitor logging, delivery alerts, and resident lookup.
Supervisor
SupervisionMonitor gate activity, review visitor logs, and track guard attendance across shifts.
Enterprise security & compliance
Multi-tenant isolation, encrypted data, audit trails, and role-based access — built for housing societies that take data seriously.
Multi-tenant isolation
Each society gets a separate workspace. No data leaks between tenants.
Audit logs
Every admin action is logged — who changed what, and when.
Role-based access
Residents, guards, supervisors, and admins see only what their role allows.
Secure authentication
Password login, OTP, and session management for all portals.
Feature questions
Common questions about how MySociety modules work.
Can guards use a tablet at the gate?
Yes. The gate module is tablet-friendly and lets guards log visitor entry and exit with photo capture and flat lookup.
How does maintenance billing work?
MySociety generates monthly bills for every flat. Residents pay by UPI or cash and you approve each payment; receipts are PDFs. Part payments and advance credit are applied oldest bill first.
Can we check our books against the bank?
Yes. Upload the bank statement as a PDF and MySociety matches it to your register month by month, showing every difference and letting you undo any step.
How does the WhatsApp assistant work?
Residents and owners message your society's WhatsApp number and choose from a simple menu in Hindi or English: dues, receipts, complaints, notices and more. They see only their own flat.
Can residents pre-approve visitors?
Yes. Residents can pre-authorize expected visitors and get an instant notification when someone arrives at the gate.
How are residents notified?
By web push, email and WhatsApp. Residents choose their preferred channels for each kind of notification: bills, notices, complaints and gate alerts.
Is data isolated per society?
Yes. Each society runs in its own separate workspace with role-based access and an audit log of every admin action.
Ready to run your society on MySociety?
Gate, billing, bank reconciliation, complaints, notices and a WhatsApp assistant: one platform, one price. Register your society and go live within 24 hours.